Privacy Policy

1. What we collect

• Account details — name, email address, company, and role — when you create an account.
• Campaign data — target URLs, markets, anchor guidance, briefs, approvals, and support conversations — when you run a campaign.
• Payment metadata from our payment processors (amounts, currency, transaction identifiers, payment state). Rankvelto does not store card numbers or wallet private keys; payments are handled by third-party processors, including cryptocurrency processors.
• An optional Telegram handle if you opt in to Telegram notifications — limited to the minimum required to deliver them.
• Technical data — sign-in sessions, essential cookies, and server logs used to keep accounts secure.

2. How we use it

• Delivering campaigns: sourcing, approvals, publishing, QA, reporting, and replacement support.
• Transactional notices: approval requests, delivery updates, billing and renewal notices. These are part of the service.
• Marketing preferences are managed separately from critical transactional notices — opting out of marketing never turns off billing or delivery messages.
• Support: answering tickets and conversations you open.
• Security and audit: role-based access to dashboards and internal audit logging of sensitive actions.

3. Cookies

Rankvelto uses essential cookies to keep you signed in and to protect sessions. We do not sell personal data.

4. What we share, and with whom

• Service providers that run the platform: hosting, database, email delivery, and Telegram message delivery — bound to process data only to provide those services.
• Payment processors, to take payment and reconcile invoices.
• Publishers receive the campaign content needed to publish a placement. Your client contact details are not shared with publishers, and supplier costs or contacts are never shown to you — the separation runs both ways.
• Authorities, where disclosure is required by law.

5. Retention

Account and delivery records are kept while your account is active and afterwards as required for billing, dispute, and legal purposes. Client emails, target URLs, reports, proof assets, and campaign details are treated as private campaign records.

You can request deletion of your account data; records we are legally required to keep (for example, billing records) are retained for the mandated period.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. Contact the team via the contact page or your dashboard’s support section; requests are answered within a reasonable period and in line with applicable law.

7. Security

Rankvelto applies reasonable technical and organisational measures: encrypted transport, role-based dashboard access (owner, billing, campaign approver, viewer), and audit logging of sensitive operations. No system is perfectly secure; report suspected issues via the contact page.

8. International processing

Our service providers may process data in countries other than yours. Where that happens, we rely on the safeguards those providers offer under applicable data-protection law.

9. Changes and contact

Material changes to this policy are announced via the dashboard or email. Questions or requests: the contact page, or the support section of your dashboard.